Delivery Info

Processing Time
Orders are typically processed within 1-2 business days after payment confirmation, excluding weekends and public holidays.

Delivery Methods
We offer standard and express delivery options. The delivery time and cost will vary based on the selected deliver/shipping method and your location.

UK Delivery Fees / Time
Delivery charges are calculated based on the weight of your order and your delivery address. The total shipping cost will be displayed at checkout before you complete your purchase. For digital items, there is no delivery charge. *Although there should be! Val has to walk from one room to the next!

Tracked 24 - 1-2 working days  - £4.99

Tracked 48 - 1-3 working days  - £3.99

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International Shipping
International shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order's progress through our website or the carrier's website.

Returns and Refunds Policy
No Pity. No Remorse. No Refunds!

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Please initiate the return process within 14 days of receiving your order.

Return Process
To initiate a return, please contact our customer support servitor at Provide your order number and details about the items you wish to return, and we'll guide you through the return process.

Refund Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

We currently do not offer direct exchanges. If you need a different size or product, please return the original item and place a new order.

Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions on how to proceed with the return or exchange.

Contact our support servitors with any further questions.

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